As an asset and facilities manager based in Queensland, Denise focuses on ensuring asset maintenance is done right for each property.

Denise joined CHL coming from a long career in commercial building. Over time, Denise’s role has evolved, particularly with the large number of properties under construction in Queensland.

Denise oversees a dedicated team of maintenance specialists and collaborates closely with the tenancy team to address maintenance issues customers may have. Denise works to ensure our contractors also deliver quality outcomes.

“Collaboration is key to our success. My team is spread across different locations, but we all work towards the same goal, providing quality homes and excellent service to our customers.”

Denise is committed to innovate ways of working which lead better quality of work, faster turnaround times and more competitive pricing. It’s particularly gratifying for Denise to see customers benefiting from service improvements.

“The feedback we receive from our customers about service improvements is important. Knowing that we’re making a real difference in their lives is what keeps me motivated.”

“For me, it’s never just about the buildings. It’s about ensuring these properties become homes, places where people can build their lives.”