CHL Guest Wifi Terms and Conditions

Accessing the guest wi-fi service

To use Community Housing Ltd’s free guest wi-fi:

  1. Connect to the wi-fi hotspot with your wireless enabled device, and
  2. Read and accept the terms and conditions.

When your session expires you will automatically be logged out of the guest wi-fi, and will need to start a new session to regain access.

User obligations & limitations

The guest wi-fi is intended to be used in an appropriate manner. Community Housing Limited (CHL) may, at its discretion, block or limit access to certain websites that you may seek to access while using the guest wi-fi.

This includes but is not limited to websites and/or services that:

  • could interfere with the integrity and/or performance of the guest wi-fi or CHL’s other networks or equipment
  • contain any viruses, malware or other computer programming routines that may damage, modify, delete, detrimentally interfere with, or access without authority any CHL system, data or personal information
  • provide access to, create, store, distribute or display offensive, pornographic or illegal text, graphics, audio or video
  • are used for online gambling
  • are used to harass or attempt to harass other people
  • are offensive or promote racism, bigotry, hatred or physical harm of any kind against any group or individual
  • promote conduct that is abusive, threatening, obscene, defamatory or libellous, or
  • further or promote any criminal activity or enterprise, or provide instructional information about illegal activities, including but not limited to:
    – making or buying illegal weapons
    – infringement of intellectual property rights
    – child pornography
    – violating someone’s privacy, or
    – creating computer viruses or malware.

For the avoidance of doubt, you must not use CHL’s wi-fi for:

  • Accessing any pornographic, racially insensitive and/or similar content;
  • Attempting to gain unauthorised access to other systems on the network;
  • Copying, downloading, storing or transmitting material which infringes copyright, including music files, movies, videos, or pirated software;
  • Conducting unauthorized commercial activities, for private or financial gain to a third party; and
  • Violation of any of the above criteria will result in immediate disabling of access and denial of any future guest wi-fi access.

CHL will take reasonable steps to make sure access through this guest wi-fi connection is secure, however we cannot guarantee the security of the guest wi-fi at all times.
You are solely responsible for any information or data uploaded, downloaded or otherwise communicated using CHL’s guest wi-fi, and are responsible for keeping all user names, passwords and other security-based information secure and private at all times.
CHL or/and its subsidiaries will not be liable for any kind of loss or damage incurred as a result of use of the freely provided guest wi-fi. You use CHL’s wi-fi connection at your own risk.
CHL strongly recommends you install a personal antivirus and firewall on your wireless enabled device to block unwanted traffic and potentially malicious files.


Collection of your personal information

While respecting your right to privacy, CHL reserves the right to monitor and record all guest’s wi-fi activity.

The following information is collected:

  • your device’s address
  • the addresses of the websites you visit while you are connected to CHL’s guest wi-fi.

Only authorised users may access the guest wi-fi.
CHL collects your browser history for the purpose of ensuring use of the guest wi-fi complies with these terms and conditions.
The consequences for you if CHL did not collect your personal information for the above purposes include that you would not be able to access and use CHL’s guest wi-fi.

Disclosure & publication of your personal information

Community Housing Ltd  (CHL) will generally not disclose the personal information about you and others it collects when you use CHL’s guest wi-fi to any external persons or entities.

CHL may disclose personal information about you when it is required or authorised to do so pursuant to:

  • a court or tribunal order for production of documents
  • an Australian law (for example, but not limited  to, disclosure under the Freedom of Information Act 1982).