CHL views the personal privacy of users as an important issue and is committed to maintaining the
security of personal information provided to CHL by users in accessing its website. This policy is
specifically applicable to the careers site.
Personal information is any information which may enable others to identify you.
We collect your personal information to assess your suitability for positions at CHL. The collection of your personal information for this purpose allows us to:
• Contact you as necessary
• Make an assessment of your application for positions within CHL
• Conduct employment reference checks
If we do not collect your personal information we are not able to process and assess your application
for employment with CHL.
Where it is possible we will collect personal information directly from you. Your personal information may be collected through the submission of an online application form, telephone calls and face-to-face interviews. However, some personal information may be collected from third parties such as:
references from former employers to check qualifications and qualities; police or security checks;
academic results; and, if appropriate, psychological assessment results. We will not collect your personal information from any other third party without your prior knowledge
or consent. Your consent may be given in writing however we may obtain your oral consent in certain
CHL endeavours to use and disclose your personal information only in limited circumstances. Access to your personal information is restricted to the CHL Management Team, Human Resources Team and members of the Interview Panel for the relevant position.
In the course of undertaking our functions and activities as stated above, it may be necessary to disclose your personal information to:
• internal members of staff for the purpose of reviewing and short listing your application
• a former employer or employers to check past employment history, qualifications or qualities
• police or investigative service agencies
• academic institutions or competency and technical skills testing institutions or other organisations to check your achievements or results
• professional organisations to check membership or qualifications
• professional organisations to check results of any psychological assessments conducted for the position applied for.
In some instances we may need to obtain your written permission in order to proceed.
CHL takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure. As far as permissible under law, CHL accepts no responsibility for the unauthorised access of personal information held by CHL.
We do not use your personal information to advise or offer you information on CHL or other products and services.
To successfully process and assess your application we require personal information from you that is accurate, up to date and complete. Please contact us on 03 9856 0050 EST 9am – 5pm, Mon – Fri if you: would like to seek access to, or revise your personal information; feel that the information we currently have on record is incorrect or incomplete; believe that the privacy of your personal information at CHL has been interfered with. In these cases you are entitled to raise your concerns.
Your complaint will be managed through our Internal Complaints Procedure. If you are not satisfied with the way CHL has handled your complaint you may contact the Federal Privacy Commissioner.
CHL will permanently delete all employment applications from the website content management system within three months of the relevant position being filled. CHL will remove electronic records stored in its servers three months after the position being filled unless written confirmation is received by the applicant to keep personal information on file.
Recruitment and selection policy
Recruitment and selection procedure
Recruitment appeals process
Recommendation for appointment policy
This policy should be periodically reviewed and revised. Revisions should be made as and when required. The period between reviews must not exceed 2 years.