Community Housing (Victoria) Ltd (CHVL) is a registered housing organisation in Victoria. We manage a portfolio of nearly 2,000 properties dotted around the entire State of Victoria.

CHVL provides both long term housing, transitional housing and a range of homelessness services for people who are homeless or at risk of homelessness in the Eastern Metropolitan region and Gippsland.

We provide long-term secure rental tenancies for people who pay subsidised market rate*. (Please refer to the CHL Rent Setting Policy for more information.)

40% of our portfolio is tenanted by people living with disabilities. 47% of all nominating agencies are those who work with people living with a disability.

CHVL continues to work with aboriginal communities, providing 10% of its total stock to aboriginal families.

Happy dad & daughter

As an alternative to private rental, our services ensure that people who have low incomes can find a dependable housing arrangement so their children can attend the local school, the parent or parents can maintain employment or study, and the family can generally have enough money to live on.

We have seven offices throughout the State being Box Hill, Queens Road, Bendigo, Ballarat, Shepparton, Bairnsdale and Morwell. For complete list of our office locations click here.

Partnership with other organisations

CHVL’s success in delivering sustainable and positive outcomes for it tenants and building stronger communities is only possible by working collaboratively with our many partner agencies.

CHVL currently has over 30 formal partnerships in place in Victoria. Our partnership agreements vary in type and nature but generally CHVL provides or manages the housing in which the partner agency provides the support for varying client needs or programs.

Our key areas of work are

  • Homelessness and Transitional Housing in Eastern Metropolitan Melbourne nd Central Gippsland region – Visit out  Homelessness Services  section to read more.
  • Providing Long term housing for those on low to moderate incomes
  • Tenancy and property management services: We provide fee for- service management of properties on behalf of other non-government organisations
  • Community development and tenant engagement

Services Offered in Victoria

  • Crisis accommodation and transitional housing options
  • Social Housing
  • Affordable Housing
  • Referral and support
  • Repairs and Maintenance
  • Training and Employment

To read more on our Tenancy Management practices please visit our Tenancy section here

Victoria Head Office


19-23 Prospect St Box Hill VIC 3128


03 98560050


03 98560051

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Community housing includes social housing for households eligible for public housing, affordable housing for very low to moderate income households and crisis accommodation for people who are homeless or at risk of homelessness.

CHVL is no longer accepting general Registrations of Interest for long term properties as we have more than can be allocated in the foreseeable future without further capital commitments from the Victorian State Government.

CHVL will contact partner agencies, including the Department of Human Services, when casual vacancies occur and when new projects are nearing completion.

If you would like to find out what is available in your area or require any further information please contact your nearest CHVL office or call us on 1300 CHL HOUSING (1300 245 468).




Community Housing (Vic) Ltd is committed to a fair and accountable Housing Application and Allocation process. The following step by step process describes the Housing Application process to provide you with an understanding of the allocation procedure.

  • When applications are received, they are then sent to the appropriate CHVL regional office as per the areas requested by you.
  • The information that you provide, including your areas of preference are then placed on to the CHVL Waiting List data base. You can update your details, areas of preferences anytime by contacting the regional office which is holding your application.
  • If there is information missing from the application, a letter will be sent to you outlining missing information required to successfully process your application.A letter is sent out every 6 months to all applicants on the database reviewing whether you still would like to be on the waiting list.
  • Applicants who do not respond within 28 days will have their application changed to inactive and a hard copy of the application archived.
  • Should these people contact again in the future their application can be reactivated.
  • When a vacancy becomes available, a review of CHVL Waiting List will be conducted for all eligible applications. Properties are matched with applicant’s needs and preferences.
  • A Tenancy worker will then organise to Interview suitable applicants.
  • A letter of offer is sent to the successful applicant thereafter.
  • A letter is sent to the other unsuccessful interviewees informing that they have been unsuccessful for the current vacancy and they will continue to remain on the waiting list until another vacancy becomes available.


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Partnership Story

Ferntree Gully: partnered with Mountain District Learning Centre (MLDC)

CHL believes in establishing working relationships with local service organisations to engage residents in local community activities

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CHL Enriching Lives

Caelan and Nicole – Scholarship Winners – Victoria

If it wasn’t for the Scholarship, I wouldn’t have been able to afford to undertake the Cert 111, nor would I have found work in the field I was hoping for.

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