Feedback Form

At CHL we aim to provide an excellent standard of customer service. We value feedback from you as it helps us to further improve our services. If you are unhappy with our service or dissatisfied with a decision, you have the right to lodge a complaint or appeal that decision. On the same note if you are happy with our service we would love to hear that too. This form allows you to lodge either a complaint, appeal or a compliment. To submit your request manually, download the forms from the relevant State under the Keeping you Informed section of this website.