Spinner

New South Wales

CHL is an approved growth provider in NSW and manages a portfolio of 1425 long term social and affordable properties dotted around the Sydney metropolitan, central and mid north coast region.

We provide long-term secure rental tenancies for people who pay subsidised market rate*. (Please refer to the CHL Rent Setting Policy for more information.)

As an alternative to private rental, our services ensure that people who have low incomes can find a dependable housing arrangement so their children can attend the local school, the parent or parents can maintain employment or study, and the family can generally have enough money to live on.

We have seven offices throughout the State being Wollongong, Parramatta, Erina, Taree, Port Macquarie, Kempsey & Coffs Harbour (note the services in Wollongong, and Erina being by appointment and an outreach service in Kempsey).

22% of our tenants receive support from external support partners to sustain their tenancies.

Additionally 15% of our properties are occupied by Indigenous people (although this is as high as 35 per cent in some locations such as Kempsey).

Partnership with other organisations

CHL’s success in delivering sustainable and positive outcomes for it tenants and building stronger communities is only possible by working collaboratively with our many partner agencies.

CHL currently has 52 formal partnerships in place in NSW. Our partnership agreements vary in type and nature but generally CHL provides or manages the housing in which the partner agency provides the support for varying client needs or programs.

Our key areas of work are

  • Providing Long term housing for those on low to moderate incomes
  • Tenancy and property management services: We provide fee for- service management of properties on behalf of other non-government organisations
  • Community development and tenant engagement

Services Offered in NSW

  • Social Housing
  • Affordable Housing
  • Referral and support
  • Repairs and Maintenance
  • Training and Employment

New South Wales Head Office

Address

4/20 Charles Street Parramatta NSW 2150

Phone

02 9891 7600

Fax

02 9891 7611

View all Contact Details


LOOKING FOR A HOME?

ELIGIBILITY CRITERIA

Community housing includes social housing for households eligible for public housing, affordable housing for very low to moderate income households and crisis accommodation for people who are homeless or at risk of homelessness.

ELIGIBILITY CRITERIA

Please download the appropriate form based on the information in the eligibility criteria above.
Affordable Housing Application

Application for Housing Assistance

Social Housing Supplement

 

ALLOCATION PROCESS

General housing will be allocated to eligible clients from the NSW Housing register in accordance with Housing Pathways policy.

Allocation Process

Partnership Story

Table Street Community Development Project, Port Macquarie

CHL currently has 52 formal partnerships in place n NSW. Our partnership agreements vary in type and nature but generally CHL provides or manages the housing in which the partner agency provides the support for varying client needs or programs.

Read Full Story All Partnership Stories

Working at CHL

Zehrina Hajdic – Housing Services Manager

CHL is a company that has great people to work with, it provides the freedom to create and share ideas and has a friendly environment. I love being part of a team that focuses highly on customer needs, culture and vision.

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CHL Enriching Lives

Mariam, Sydney

We are really appreciative that this property, and CHL, allows us to have affordable, stable and secure accommodation

Read Full Story All Tenant Stories