National not-for-profit housing provider, Community Housing Ltd (CHL), today took over the management of 1193 Housing Tasmania properties as part of the State Government’s Better Housing Futures reform.
CHL Managing Director, Steve Bevington, said CHL was excited to work with the Tasmanian Government and tenants to improve housing in the northern suburbs.
“We are ready to provide improved tenancy and property management services, and a robust maintenance service,” Mr Bevington said.
Under Better Housing Futures, social housing is managed by community housing organisations instead of Housing Tasmania.
As part of the reform CHL is taking over the tenancy management of properties in Ravenswood, Rocherlea, Waverley, Mowbray and Mayfield in Greater Launceston.
CHL will manage tenancies for Housing Tasmania. Residents have the option of signing a lease with CHL, though they can also stay on a Housing Tasmania lease if they prefer.
“Tenants who transfer their tenancies to CHL will be able to access a range of benefits such as ongoing tenure, localised services, property improvements, energy assessments, heating and insulation improvements,” Mr Bevington said.
“We look forward to building strong relationships with local residents based on trust and respect from the onset.
“CHL has spent the last few months meeting with the tenants and understanding their needs. The feedback we have received from tenants has helped us create a plan for delivering improved affordable social housing in the region.”
Tenants who want more information can call the dedicated information line on 6344 6825 to find out more about what program means for them.
“All of our tenants will have access to a 24 hour service for all maintenance related issues and will be able to lodge a request over the phone, via text message and online. The maximum maintenance response time is 14 days for all requests,” Mr Bevington said.
“We will also provide training and employment opportunities, opportunities to apply for new housing and access to community development activities such as community gardens, youth services.
Mr Bevington said CHL was proud to have strong links in the community.
“CHL has already signed an agreement with the Ravenswood Neighbourhood Centre to set up and manage a community garden,” he said.
“This will help build strong community links and provide locals with fresh fruit and vegetables.
“To provide more responsive and efficient services, CHL has also established a new local office in Mowbray which tenants can access during business hours.”
CHL will continue to engage with tenants through one-on-one meetings, surveys and consultations.
“Open and ongoing communication with tenants and stakeholders is at the heart of our approach and will be implemented for continuous improvement of our services.”
Community Housing Limited (CHL) is a national and international provider of affordable housing. Its vision is ‘A world without housing poverty’. CHL established operations in Tasmania in 2006 and currently has 14 staff in three offices in Launceston and Ulverstone managing 170 properties in the North West, Launceston, Perth and Hobart. Under the new program CHL’s property portfolio will increase to 1366.
CHL manages two facilities in Launceston and one in Ulverstone for group accommodation for people and youth at risk of homelessness. These facilities are managed in partnership with Anglicare Tasmania which provides support assistance to tenants.
CHL is a registered Housing organisation in Victoria and Queensland and an approved growth provider in NSW, Tasmania, WA and SA. Its international operations are located in Timor Leste, Chile, and India. CHL has over 20 years’ experience in delivering a range of housing and support services and over 5,300 properties under its management across Australia.
In 2008, CHL was part of a highly successful asset transfer initiative in Coffs Harbour where the tenants of 164 dwellings voluntarily transferred their tenancy to CHL.
CHL is a vertically integrated operation that manages the entire housing lifecycle. This includes securing funding, locating suitable land, project managing, designing and constructing, then managing the tenancy for the long term which includes collecting rents and maintaining the property.
For more information on CHL, contact:
Executive Officer – Marketing and Public Relations t 03 9856 0021